Portland General Electric Company Overview
- Headquartered in Portland, OR
- Serves 900k electric customers across 51 cities
- 1,269 mi transmission lines
- 28,920 mi distribution lines
Project Highlights
Project Duration: 05/2025 – 10/2025
Objective: Network Information Management Roadmap
Portland General Electric (PGE) has initiated Phase One of a multi-year project to build a Network Information Management System and transition its electric assets to the ArcGIS Utility Network data model. In this first phase, UDC is working with the utility’s Distribution, Transmission, and IT GIS teams to develop an implementation roadmap and strategy for moving PGE’s electric model—including transmission, distribution, and substation—from the geometric network to the Utility Network. This project is also evaluating the return on investment and cost benefits of the transformation to build a business case for PGE.
PGE and UDC have a long-standing partnership, with the two companies continuing to collaborate on data maintenance initiatives in parallel with this project.
Project Goals
PGE is building a Network Information Management System to help streamline operational efficiencies, improve data management, provide cost savings for its customers, and enhance security and safety.
This planning stage of the transformation aims to evaluate the current state of the geometric model, create a comprehensive strategy and high-level roadmap, determine the transformation value, and ensure continued alignment with the utility’s organizational goals and regulatory requirements. The project is additionally supporting portfolio rationalization decisions by identifying current business systems with overlapping or redundant capabilities.
UDC’s Role
UDC’s process-centric approach to assessing PGE’s legacy workflows and technology is helping to identify the utility’s unique requirements for the new data model. To achieve this, UDC is conducting interviews and workshops across various lines of business, such as GIS, Engineering and Design, Construction Management, Work Management, Asset Management, Operations, Reliability Engineering, and Customer Service. The business processes being reviewed include daily operations, engineering case project management, reliability forecasting, interruption reliability analysis and reporting, and several components related to asset management.
In addition to assessing the current state, UDC is also evaluating the technology transition effort for the IT department. This assessment covers areas related to integration of data management, technologies and applications, and system integration methods and tools.
Leveraging the findings from these assessments, UDC is developing an implementation strategy and plan with defined business releases. The strategic business case developed during this phase allows for the creation of both a cost model and benefits model with PGE’s inputs incorporated.
Contact UDC to learn more about the project and see our Utility Network services page to discover how we can support your transformation to Network Management.