ITC Spearheads Large-scale Fiber Manager Implementation

ITC and UDC workshop

International Transmission Company Overview

  • Headquartered in Novi, MI
  • Largest independent electric transmission company in U.S.
  • Provides energy to utilities, cooperatives, and municipalities

Project Highlights

Project Duration: 03/2025 – 04/2026

Objective: Discovery and Solution Deployment for Fiber Network Information Management

UDC is excited to support International Transmission Company (ITC) in the first phase of its technology modernization initiative. This discovery phase focuses on exploring the data and business requirements for migrating the company’s fiber data to the ArcGIS Utility Network data model.

The project encompasses several key tasks around system architecture, software development, requirements gathering, application development and configuration, and testing. Additionally, this effort includes installing and configuring ArcFM Fiber Manager XI, as well as creating an implementation plan for the software’s full deployment. This will be one of the industry’s first large-scale implementations of ArcFM Fiber Manager XI once deployed.

UDC is working closely with ITC’s IT and business teams on these initiatives.

The ITC and UDC team collaborate during a project workshop.
The ITC and UDC team collaborate during a project workshop.

Project Goals

ITC is embarking on a multi-phase initiative to modernize its technology and reporting procedures. The move to ArcFM Fiber Manager XI and Esri’s Network Information Management System will enhance visibility, streamline reporting, increase data accessibility, and extend functionality across the organization. The utility is gaining valuable insights and a high-level overview of what a full implementation of its fiber assets will entail.

UDC’s Role

UDC is working closely with ITC stakeholders, experts, and technical teams to review major business processes, current workflows, data, and GIS infrastructure and solutions in order to capture the utility’s future requirements in the new system. Workshops are being conducted for each integrated system to understand the business and data flows between systems, the integration patterns, and the interfaces and payloads that move to and from the GIS.

UDC is additionally installing and configuring two fiber system applications for ArcFM Fiber Manager XI and is assisting ITC with the implementation of ArcGIS Monitor functionality, which enables ITC system administrators to effectively monitor system issues and manage the GIS infrastructure. Esri’s ArcGIS Monitor provides system metrics on the health, performance, and usage of the enterprise GIS.

Finally, UDC is performing a pre-migration of ITC’s fiber data using its in-house auto-migration tools and is supporting the utility during the final deployment. After the implementation, UDC will provide support for a period of 30 days.

Contact UDC to learn more about the project and see our Utility Network services page to discover how we can support your transformation to network information management on ArcGIS Utility Network.