Business Process Support

three pane concept of data management and support

UDC has a wide range of utility and infrastructure business process knowledge, technology, and data expertise. We can partner with you to help keep your program functioning smoothly over time.

Today’s utilities and infrastructure companies rely on an uninterrupted flow of current, accurate, and complete information from their system of record (SOR) to other key operational systems. This consistent flow helps them to provide safe, reliable, and sustainable service to their employees and customers, as well as meet regulatory compliance. UDC understands that sometimes companies need a hand with maintaining that flow or have issues with the completeness of their existing data. Some companies may not have an established single source of truth and as a result, struggle to keep the data from their operational systems in synch.

UDC is a utility and infrastructure service and technology solution provider with an extensive background in data acquisition and data process flows. We can provide your organization with the right fit business process support to solve your specific data currency, quality, or completeness challenges. We invite you to explore our featured support services or to connect with us to discuss your program’s needs.

Data Maintenance & Records Management >

The UDC team can assist you with periodic data update projects or even continuous updates to your data as part of an ongoing partnership.

Data Readiness and Completeness >

UDC can help assess the readiness of your current system data to support advanced business initiatives. We can facilitate your data cleanup and enhancement either manually or programmatically using specific tools as well as build tools and business processes that your utility can use to achieve better data over time.

We have supported data readiness and completeness initiatives for a variety of systems and related technologies including GIS, EAM, OMS, CIS, WMS, TIMP/DIMP, and DMS/ADMS​.

Quality Control and Data Acceptance >

UDC can serve as a third party to facilitate the overall administration of the quality of the data being delivered to your program and help you manage the lifecycle of the data, including data acceptance testing (DAT).

Business Process Support

Flowchart superimposed on image of hands typing on laptop keyboard 

Get the Support You Need

Data is oxygen for your business. Talk with our specialists about reducing GIS data latency, assessing readiness or completeness, and tooling your business processes for better quality data.

Connect with a Business Process Specialist.

Submitted information is handled in accordance with our privacy statement.