Solution Summary: Gas Outage Management
Developed by UDC and the Northeast Gas Association to address the Industry’s need for digital management of the complete outage and restoration process, the Gas OMS solution incorporates a leveraged software application built on the proven Esri ArcGIS platform.
Business Case
Visually manage gas service outages, while navigating and communicating through an operational dashboard. Pinpoint and contain outages. Streamline operational responses with optimized information sharing and coordination. It all adds up to greater safety and customer satisfaction. Read More >
Key Value
Optimize your gas outage responses with real-time outage/restoration visualization, automated processes, and centralized management. Enhance communications with field crews and affected customers. Work from central, systematized procedure documentation. Read More >
Scope of Work
Each Digital Utility Solution uses a standard implementation process, tailored to the specific solution. We work with you to determine any adjustments needed to the prerequisite systems and data it relies on, as well as crafting a plan for building out or tuning anything that is not yet to spec. Read More >
Success Stories
See successes that Gas OMS has made possible in actual client scenarios. Read More >
Current State
Because of their historical rarity, gas outages have traditionally been handled through manual, under-optimized procedures. This legacy approach proves problematic as outage incidents become more common, and customer expectations for service and safety grow higher. Read More >