Enhanced Gas Safety and Customer Service – Accurate Reconciliation of Meters and Services at PG&E

Esri UC 2021 Presentation

The Accurate Reconciliation of Meters and Services project establishes a relationship between gas services in GIS to customer meter records in customer care and billing using an offline dataset. This allows ad-hoc requests for a myriad of use cases, which includes the ability to quickly find meter information needed to establish contact with a customer or perform inspections.

Alec McCullick – PG&E

Tom Finkhousen – UDC

Gabby Hadley – UDC

Erica Tice – UDC

Read the project profile.