Gas OMS not only provides operating efficiencies for your utility, it leads to increased customer satisfaction. This increase provides value to the utility in several ways and can serve to impact the utility’s regulatory environment overall. The following are key values of the Digital Utility Gas OMS solution:
Automates Outage Management
Give your Gas Response Team the ability to isolate and automate gas outage management and restoration activities. Have better visualization, control and digital documentation vs. the manual process used by many gas companies.
Enhances Internal and Customer Communications
Increase internal and customer communication through built-in web dashboard capabilities. See real-time outage and restoration information including who is affected by each named outage. Prevent false notifications and shutdowns with timely, detailed outage updates.
Effectively Manages Major Events
Provide your gas utility the tools required to manage major outage events with greater effectiveness and visibility. Quickly assess and monitor event impact and realize significant time savings in repair and restoration.
Unifies Resources Critical to Outage Response
Exchange and display vital outage information from other operational systems within a single application. (Gas OMS provides a Synergi interface as part of the base solution.)